We Are Here for You

Customer service is a matter of the heart for us

Whether you are a dealer or a buyer of our products, we want you to feel that you are in good hands with us.

Because of our close contact with our specialist pet shops, you as a customer can solve most problems directly in the shop.
If necessary, your dealer will contact us and together we will quickly find a suitable solution for you.

Petlando customer service is personal and professional - no matter who contacts us.
Our employees have the well-being of your pet in mind as well as important shipping information for retailers.